Terms of Service

Last Updated: May 2026

Welcome to MAUSICA Coffee & Supply Co. (“MAUSICA,” “we,” “our,” or “us”). By accessing or using our website, products, or services, you agree to the following Terms of Service. Please read them carefully before placing an order or using this website.

If you do not agree with these Terms, please do not use our website or services.

1. Use of Our Website

By using this website, you confirm that:

• you are at least the age of majority in your jurisdiction,
• you are legally capable of entering into binding agreements,
• and you will not use our website for unlawful or unauthorized purposes.

You agree not to:

• misuse the website,
• interfere with site functionality,
• attempt unauthorized access,
• or violate any applicable laws while using our services.

2. Products & Availability

MAUSICA Coffee & Supply Co. sells specialty coffee products, merchandise, and related goods.

Because many of our products are produced and fulfilled in small batches, product availability, roast profiles, packaging, pricing, and offerings may change without notice.

We reserve the right to:

• limit quantities,
• discontinue products,
• refuse service,
• or cancel orders at our discretion.

3. Pricing & Billing

All prices displayed on this website are listed in U.S. Dollars (USD) unless otherwise stated.

We reserve the right to update pricing, product descriptions, or promotional offers at any time without notice.

By placing an order, you authorize MAUSICA Coffee & Supply Co. to charge your selected payment method for the total order amount, including applicable taxes and shipping fees.

Pricing Errors & Technical Issues

While we strive to ensure all product information, pricing, inventory levels, descriptions, images, and promotional offers displayed on our website are accurate, occasional errors, inaccuracies, delays, or technical malfunctions may occur.

MAUSICA Coffee & Supply Co. reserves the right to:

• correct any errors, inaccuracies, or omissions,
• update information at any time without prior notice,
• limit quantities,
• refuse or cancel orders,
• or revoke promotional offers affected by technical or system-related issues.

This includes, but is not limited to:

• incorrect pricing,
• feed synchronization errors,
• inventory discrepancies,
• accidental discounts,
• duplicate promotions,
• typographical mistakes,
• or technical malfunctions affecting checkout or product data.

If an order is canceled after payment has been processed, a full refund will be issued to the original payment method.

MAUSICA Coffee & Supply Co. shall not be obligated to honor pricing or promotional errors caused by:

• system malfunctions,
• third-party integrations,
• data feed issues,
• human error,
• or technical interruptions.

We also reserve the right to limit or cancel unusually large orders, bulk purchases, or orders that appear to exploit pricing, promotional, or technical errors.

4. Order Processing & Fulfillment

Orders are processed quickly to maintain product freshness and fulfillment efficiency.

Once an order has entered production, roasting, packaging, or shipping, it may no longer be modified or canceled.

Estimated delivery timelines are provided for convenience only and are not guaranteed.

5. Shipping & Delivery

Shipping times may vary based on:

• carrier operations,
• weather conditions,
• seasonal demand,
• customs processing,
• or circumstances outside of our control.

MAUSICA Coffee & Supply Co. is not responsible for:

• delays caused by shipping carriers,
• incorrect shipping addresses entered at checkout,
• lost or stolen packages marked as delivered,
• customs delays,
• or failed delivery attempts.

For shipping-related issues, please contact support@mausica.co and we will do our best to assist.

6. Returns, Refunds & Cancellations

By placing an order, you agree to our:

• Returns & Refund Policy
• Cancellation Policy

Because coffee is a perishable product, physical returns of coffee products are not accepted.

Additional details regarding refunds, replacements, subscriptions, and cancellations are outlined in our published policies.

7. Subscription Services

Subscription customers authorize recurring charges based on the selected subscription frequency.

Subscriptions may be paused, modified, or canceled before the next billing cycle.

Once a subscription order has been processed or shipped, it cannot be canceled or refunded.

Customers are responsible for managing their subscription settings before renewal dates.

8. Intellectual Property

All website content, branding, logos, graphics, photography, product names, text, and creative materials are the property of MAUSICA Coffee & Supply Co. unless otherwise stated.

You may not reproduce, distribute, modify, or commercially use any content without prior written permission.

9. User Content & Reviews

If you submit reviews, comments, photos, or other content to MAUSICA, you grant us a non-exclusive, royalty-free right to use, display, reproduce, and share that content for marketing or promotional purposes.

We reserve the right to remove content deemed offensive, unlawful, misleading, or inappropriate.

10. Limitation of Liability

To the fullest extent permitted by law, MAUSICA Coffee & Supply Co. shall not be liable for:

• indirect,
• incidental,
• special,
• consequential,
• or punitive damages arising from the use of our products or website.

Our total liability for any claim related to a purchase shall not exceed the amount paid for the applicable order.

11. Disclaimer

All products and services are provided “as is” and “as available” without warranties of any kind, either express or implied.

We do not guarantee uninterrupted website availability, error-free functionality, or specific results from the use of our products.

12. Privacy

Your use of this website is also governed by our Privacy Policy.

By using our website, you consent to the collection and use of information as outlined in our Privacy Policy.

13. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of the United States and the State in which MAUSICA Coffee & Supply Co. operates, without regard to conflict of law principles.

14. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice.

Changes become effective immediately upon posting to this website.

Continued use of the website after updates constitutes acceptance of the revised Terms.

15. Contact Information

For questions regarding these Terms of Service, please contact:

support@mausica.co

MAUSICA Coffee & Supply Co.
www.mausica.co